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Date Name Location June 18-20, 2008 AHIP Institute 2008 Visit us at Moscone Center West, Booth #836. San Francisco, CA On-going Deliver a Superior Customer Experience to Health Plan Members While Improving Your Bottom Line Duration: One Hour Webcast Archive Register Here On-going Driving Underwriting Profits In the Insurance Contact Center — The Next Frontier of Dynamic Decisioning Duration: One Hour Webcast Archive Register Here On-going The Science of Credit Scoring - Create Accurate, Reliable Models and Deploy in the Relevant Channel Duration: One Hour Webcast Archive Register Here On-going Revolutionizing Collections — Protecting the Customer Relationship During the Collections Process Duration: One Hour Webcast Archive Register Here On-going Keeping Up with the Joneses – Providing First-Class Service That Drives Revenue Duration: One Hour Webcast Archive Register Here On-going Serve, Sell or Retain? Now You Can Do All Three with Next-Best Action Marketing Duration: One Hour Webcast Archive Register Here On-going Redefine Insurance Processing Efficiency Duration: One Hour Webcast Archive Register Here

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